Frequently Asked Question

Phishing Emails - what to do if you've clicked on a link
Last Updated 3 months ago

If you accidentally click a link in a malicious email, remain calm and take the following actions : 

  • Stop using your device
  • Disable Wi-Fi or disconnect network cables so the device cannot communicate with the Internet.
  • Power off the device.
  • Contact us if you are using a school device. 
  • Change your password, passphrase, or PIN using a different device.
  • Scan the device using anti-malware software if possible.
  • Restore network connections only when you believe you have a clean system.
  • Perform any available updates and security patches on your device.
  • Monitor your accounts regularly for suspicious activity.
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