Frequently Asked Question
Phishing Emails - what to do if you've clicked on a link
Last Updated 3 months ago
If you accidentally click a link in a malicious email, remain calm and take the following actions :
- Stop using your device
- Disable Wi-Fi or disconnect network cables so the device cannot communicate with the Internet.
- Power off the device.
- Contact us if you are using a school device.
- Change your password, passphrase, or PIN using a different device.
- Scan the device using anti-malware software if possible.
- Restore network connections only when you believe you have a clean system.
- Perform any available updates and security patches on your device.
- Monitor your accounts regularly for suspicious activity.