Frequently Asked Question

Nasstar (formerly KCOM) Helpdesk
Last Updated a year ago

emPSN customers are able to raise incidents with Nasstar (formerly KCOM) for issues being experienced with internet connectivity and firewalls. Incidents can be raised by the following methods:

Service Desk email: (formerly

Change Control email: (formerly

Service Portal:

Nasstar Service Status page:

TalkTalk Business Service status page:

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