Frequently Asked Question

ESS/Capita & ekte Helpdesk
Last Updated 7 months ago

Capita Web Filtering is now operated by the ekte service desk (formally eSafety4Schools & CapitalBytes) which can be contacted via:

Main Service Desk Number:
0333 344 6501

Email: support@ekte.uk

Online: https://desk.ekte.uk/portal/

All other Capita services are operated by the ESS SIMS service desk which can be contacted through the following routes.

Email:capitasoftwaresupport@capita.co.uk

Phone: 03330 150 212

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